DELIVERY/ SHIPPING POLICY
We deliver our Products to all cities in the UAE. Shipping will be done by a third-party courier.
Delivery within UAE cities shall be in 5-7 working days. UAE Delivery Fees are inclusive. Avoid any delivery delay by providing your full address along with your contact details.
SkyNet WWE is the chosen courier service to deliver your product.
SkyNet WWE delivers across the UAE. Your SkyNet WWE package cannot be scheduled to arrive at a specific time of day. All SkyNet WWE shipments are delivered anytime between 8:00 a.m. and 8:00 p.m., Saturday through Thursday. The latest information about the status of your shipment is available in the Tracking section.
Tracking or Airway Bill numbers are used by SkyNet WWE to categorize and trace packages and freight shipments as they progress through the SkyNet WWE system to their destination. SkyNet WWE automatically assigns a tracking number to your shipment for bookings made online or the tracking number can be obtained from a manually filled Airway Bill.
SkyNet WWE tracking numbers appears in the following format (12 digits)
020002349561 i.e 0 followed by a prefix 200 followed by 8 digits.
Delivery Charge is inclusive.
Multiple Shipment/ Orders / Bookings
We do not accept multiple booking or orders.
We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavor to send you another or refund the payment.
We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.
Refunds will be done only through the Original Mode of Payment.
Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.